SUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid GiftSUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid GiftSUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid GiftSUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid GiftSUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid GiftSUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid Gift

SUN & CLOUD Cute Soft Alpaca Sheep Plush Toy Cream Arpakasso Llama Doll Animal Kid Gift

100% of buyers enjoyed this product! 3 orders
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White Brown
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Product Description

External Fabric: Super-soft velvet
  Internal Fabric: 100% Polyester
  Size: 20*10*23 cm
  Please allow a small difference on size (1-2CM) due to manual measurement, and a little difference on color, hope you understand, thanks.
 
Color:White,Brown.
 
Package Included:
1pc x Plush Toy
 
Notice: Color of pictures may varies by different monitor setting. All pictures are real stock photos
LZ-TOY-270-1LZ-TOY-270-2LZ-TOY-270-3LZ-TOY-270-4LZ-TOY-270-5LZ-TOY-270-6

Thanks  for your bid.

 Item will be shipped from Shenzhen post on the 48 hours after your full payment has been received. 

!!Rate the seller on the time it took to mail the item, not the time it took you to receive the item!! 

 Delivery time:

—-By Airmail: Generally, about 2-3 weeks to UK, USA, AU. 

—-By Express: Generally, about 5-10 working days to UK, USA, AU.

—-delivery to US, UK, Australia and Canada usually takes 7-14 working days;

—-delivery to countries except US, UK, Australia and Canada usually takes 7-21 working days;

—-We can also ship the item through express service like DHL, UPS, if you are ready to pay the extra charge. To know the details please contact us with email.

 We ship to aliexpress address. Please make sure your address in aliexpress is matched with your shipping address before you pay.

 The images are for reference only. Please take the item you get as the standard.

 Please indicate your personal requirement, such as colors, packages, value of declaration etc, at paypal’s message when you pay to us.

Notes:

 We will NOT be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.

 As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges. 

Terms of Sale

Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
 
Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
 
Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
 
If the item is found non-defective, the item will be sent back to the buyer at buyer’s expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
 
It is impossible to address issues if we do not know about them!

 

 

 

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Llama Gifts (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of llamagift.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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