1Measurement In CM
2Measurement In Inch
After-sale Service and Guarantee Policy
Dear buyer, when you receive the package, if you find any quality problems or the quantity is missing, please contact us by email at the first time.
Our staff will give you the best answer and solution in the shortest possible time. Do not open the dispute!
Of course, if you receive the parcel, for other reasons, you no longer need the parcel, we support the return.
However, you need to pay extra shipping costs.
When we receive the returned parcel, we will give you a full refund.
Shipping Ways and Delivery Time
We support sending parcels to most countries in the world.
Provide free transportation methods are: China Post air mail, AliExpress Standard Shipping, USA epacket.
Fast shipping need to add extra fees : EMS, DHL, TNT
Epacket countries that require additional freight: France, United Kingdom, Australia, Canada
China Post air mail that require additional shipping costs Country: Brazil
Usually,China Post transit time is 27–49 days. Weather and post office reasons, the longest protection time is 60 days.
Epacket 10-27 days, Weather and post office reasons, the longest protection time is 60 days.
Brazil 49–60 days. Weather and post office reasons, the longest protection time is 90 days.
All packages, After the end of the transit protection period, if still can’t arrival. We will assume all refunds.
We hope you can understand that if you have any logistics problems after ordering, please contact us through the order. We will promptly check the status of your parcel at the post office.
Confirm Order and Feedback Evaluation
Dear buyer, if you are satisfied with our products, please click to confirm delivery, leave your praise and 5 star feedback! This is especially important for us to come to the book!
At the same time, we will also give you the best five-star good buyer feedback!
About Contact Information
Usually, you can ask us by email, or leave a message for us through your order. We will reply to you within 48 hours.
If you need to discuss larger orders, I suggest you download the international version of TradeManager, we can discuss in detail through TradeManager .
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.